Privacy Policy

We updated our Privacy Policy  on January 8, 2025

Thank you for visiting the Team Management Services USA LLC website (the “Site”) which is operated by Team Management Services USA LLC located at 1151 Walker Rd Ste 631, Dover, Delaware 19904, USA (“TMS America,” the “Company,” “we,” “us,” or “our”).

At TMS America, we respect the privacy of our customers, business partners, event attendees, job applicants, and Site visitors. We are committed to protecting the privacy of individuals who visit the Site and use our Services (defined herein) and ensuring openness and transparency in our Personal Information handling practices.

As part of our ongoing commitment to privacy, we want to ensure that all persons understand how we collect, use, disclose and process their information in relation to our products and Services.

This Privacy Policy (the “Policy”) explains how the Company collects, uses, and shares information about you that you provide or that we obtain online when you visit the Site or utilize our Services. We also set out steps you can take with respect to your Personal Information (defined herein), including how to access and correct your Personal Information and how to lodge a complaint or contact us regarding your Personal Information.

When we refer to Personal Information, we mean any information or an opinion about an identified individual or an individual who can be reasonably identified from the information or opinion. Information or an opinion may be Personal Information regardless of whether it is true  (collectively “Personal Information”).

For more information about how users with disabilities can access this Policy in an alternative format, please call [            ].

Please read this Policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Platform (as defined herein) or Services.

Acceptance

Your continued use of the Platform (defined herein) and/or the Services constitutes your consent to the contents of this Policy. The Company may change this Policy from time to time. Your continued use of the Platform and Services after we make changes is deemed to be an acceptance of those changes, so please check the Policy periodically for updates.

Background

As a US based company, we are, at a minimum, subject to applicable federal and state privacy laws and regulations. Specific privacy laws may also apply to Personal Information and Data Subjects (defined herein) in certain jurisdictions.

You should familiarise yourself with privacy laws that may apply to you around the world and review the section titled Additional Information For Certain Jurisdictions below, including those in the European Economic Area (EEA) or the United Kingdom (UK), or the United States (US), for important information that may apply to you. If you are using our service from a European Economic Community (EEC) Country, the General Data Protection Regulation (GDPR) Information part applies in the first place alongside the regulations in this general part. If you are using our service from the US, the United States Addendum of this Policy applies to you. 

This Policy sets out how we collect and process personal information related to:

• This website, our other websites and any related service, applications or tool (together our Platform);
• The services we offer, being psychometric assessments (Assessments), generation of profiles, training of Accredited Practitioners and reporting services (together the Services);
• Respondents, who are people that take part in and complete our Assessments (Respondents);
• Clients of TMS and its authorized distributors, who are parties that contract with TMS for the provision of the Services (Clients). A Client may or may not be a Respondent;
• Authorized users, who are people that our Clients have authorized to access the Platform and use our Services (Authorized Users);
• Administrators, who are Authorized Users who have administrative privileges on the Platform (Administrators);
• Accredited Practitioners, who work for our Clients or with Respondents in connection with our Services, data subjects and profiles (Accredited Practitioners); and
• All of those persons and all other persons who engage with us, including by visiting, browsing or using our Platform (you or Data Subject).

You consent to TMS America collecting, holding, using and disclosing your personal information in accordance with this policy. 

Ethical Guidelines

TMS America sets down guidelines with respect to Personal Information. It is a condition of use of the Platform and Services that all those that interact with TMS America, the Platform, the Services and Data Subjects agree to and abide by the guidelines, to the extent that they apply to those persons. For example, both Accredited Practitioners and Administrators must agree to, and abide by, the TMS Ethical Guidelines.

Your Accredited Practitioner or Administrator may process your Report or your personal information, so long as the processing of that information adheres to the TMS Ethical Guidelines as they apply to Accredited Practitioners and Administrators. Your Accredited Practitioner or Administrator may also share your Report and Personally Identifiable Information (PII) and you should consult your Accredited Practitioner or Administrator to understand how they may share your Personal Information.

Processing of Information

We act as both a controller and processor of Personal Information. TMS America engages with Clients to undertake psychometric testing of Respondents. Respondents complete Assessments in the form of questionnaires, which are processed to generate psychometric profiles (Profiles). We also provide diagnostic reports and other reports associated with Profiles. In this Policy we refer to Profiles, diagnostic reports and all other reports based on Profiles or data Respondents have entered as the Reports.   

Reports aide Clients and Respondents to develop and sustain high performance at work through individual self-awareness and a strengths-based approach to teamwork. Accredited Practitioners assist Clients and Respondents to understand and utilize the Reports. Respondent Reports may be reviewed by Accredited Practitioners or Administrators who are appointed by our Clients and who may or may not be employees of our Clients. Respondents can also engage us directly.

We also, from time to time, may invite you to participate in research questions (Research) which assist us in providing statistics and other information to the marketplace. Research questionnaires are entirely voluntary and are not used in the generation of a Respondent’s Profile.

Sources of Personal Information and the Personal Information we Collect and Hold

We collect information when you engage with us, when you browse our Platform, when you visit or use our Platform and when we engage with Clients, Administrators, Accredited Practitioners and Respondents.

The Personal Information we collect and from whom we collect Personal Information will depend on a Data Subject’s role with us and how they interact with us. For instance, the information we collect from Respondents will differ from the information we collect from those who browse our Platform. The information we collect from some Data Subjects may also be sensitive information.

Due to the nature of our Services, depending on how you interact with us, it may not be possible to remain anonymous on our Platform or to use a pseudonym. For instance, it is not possible to remain completely anonymous if you are a Respondent. However, in some limited circumstances we can make allowances for use of a pseudonym.

We collect the following information:

a) Information from Clients

We collect information sufficient from Clients sufficient to identify the Client and the individuals who contact us or interact with us; information to create and maintain accounts; and other information required for us to provide our Services to the Client and provide online accounts to our Client (such as login information). We also collect and use any other information provided to us by our Client such as Personal Information regarding Respondents, Administrators and Accredited Practitioners.

b) Information from Respondents

From Respondents, we collect information including identification information, Personal Information to set up and maintain accounts, and the Respondent’s response to questionnaires and Assessments. We also maintain the Reports generated from those responses. The information collected from Respondents includes, but is not limited to, identity information, name, time zone, email, address, login details, preferred language, and other account registration information. It is also necessary for us to collect psychometric information as the Respondent completes an Assessment. The psychometric information we obtain from Respondents comprises the responses to questions included in the Assessment and that information is processed to create Reports.

It is not mandatory for a Respondent to provide us with any information, including psychometric information, and a Respondent can decline to provide that information to us, or withdraw our right to use that information, at any time. However, it may not be possible for us to provide services to Respondents or Clients if the Respondent declines to provide information or withdraws our ability to use any personal information we hold on the Respondent.

c) Information from Accredited Practitioners

From Accredited Practitioners we collect information necessary to identify the Accredited Practitioner, such as their name, accreditation details, address, email address and other contact details. Accredited Practitioners may provide us with Personal Information regarding themselves, our Clients or Respondents.

d) Information from Administrators

From Administrators we collect information necessary to identify the Administrator, such as their name, accreditation details, address, email address and other contact details. Administrators may provide us with Personal Information regarding themselves, our Clients or Respondents.

e) Information for Research

When you participate in Research, we collect gender information, nationality, age, qualification, background, industry information and other information relevant to the research. Research participation is voluntary, and you can decline to take part in research at any time. Research results are de-identified.

f) Information from our Platform

We may also collect information when you (or other Data Subjects) access or use our Platform and interact with us. We do this by using a range of tools such as emails, Cookies and Google Analytics. This information may include:

(a) information about your interaction with our Platform, such as the pages you access on the Platform, the frequency of access, what you click on, and when you accessed the Platform.

(b) the location from which you have contacted us, come to our Platform and the pages you have visited; and

(c) technical data, which may include IP address, the types of devices you are using to access our websites or Platform and device attributes, browser type, language and operating system.

A cookie is a small text file that may be placed on your device to store information. We may use persistent cookies (which remain on your device even after you close your browser) to store information that may speed up your use of our Platform for any of your future visits to, or use of, the Platform. We may also use session cookies (which no longer remain after you end your session) to help manage the display and presentation of information on the Platform. You may refuse to use cookies by selecting the appropriate settings on your browser. However, please note that if you do this, you may not be able to use the full functionality of the Platform.

g) Sensitive Information

Due to the nature of psychometric testing and our Services the information we collect may, in some circumstances, be considered sensitive information (as that term is defined by Australian privacy laws, or equivalent foreign law).

Why do we collect, hold and use your Personal Information?

The information we collect is used to determine aspects of personality and behaviors at work. Reports contain insights into work preferences and behaviors. We use that information to generate the Reports, to generate aggregated group Reports and for Research purposes. When the information is used for Research purposes the information is de-identified.

We collect, hold and use your Personal Information so that we can:

(a) Provide our Services to our Clients in accordance with our contractual obligation with our Clients;

(b) Allow Respondents to complete Assessments and generate Reports based on their responses;

(c) Manage and administer accounts for Clients, Administrators, Accredited Practitioners and Respondents;

(d) Contact you and respond to your queries or complaints;

(e) Provide you with information about our Services, Assessments and any other services we offer;

(f) Notify you of updates to our Services, contracts, Platform or this Policy;

(g) Update our Platform and our Services and determine how our Platform and Services are used by you and other Data Subjects;

(h) Ensure that our Platform is user friendly, error free and safe and secure;

(i) Process research information to conduct industry bench marking, best practices and other information relevant to industries; and

(j) Comply with our legal obligations and assist government and law enforcement agencies or regulators, such as privacy laws.

If you do not provide us with your personal information we may not be able to provide you with our Services, communicate with you or respond to your enquiries.

How do we process, store and hold Personal Information?

Your Personal Information may be processed by software and processed electronically.

If you are a Respondent your Reports will be generated automatically by software.  We do not, and our software does not, make decisions based on Reports. Rather, any decision making in relation to Reports is made by our Clients. 

We store most information about you in computer systems and databases operated by either us or our external service providers. We implement and maintain processes and security measures to protect Personal Information which we hold from misuse, interference or loss, and from unauthorized access, modification or disclosure.

These processes and systems include:

(a) the use of identity and access management technologies to control access to systems on which information is processed and stored;

(b) requiring all employees and contractors to comply with internal security policies and keep information secure;

(c) requiring all employees and contractors to complete training about information security; and

(d) monitoring and regularly reviewing our practice against our own policies and against industry best practice.

While we have implemented the above processes and systems, no online activity is ever fully secure or error-free. While we strive to protect your information, we cannot guarantee that your Personal Information is absolutely secure. Please keep this in mind when disclosing any information to us.

Please recognize that protecting your Personal Information is also your responsibility. We urge you to take every precaution to protect your information when you are on the Internet, or when you communicate with us and with others through the Internet. Change your passwords often, use a combination of letters and numbers, and make sure you use a secure browser. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of your account might have been compromised), or if you suspect someone else is using your account, please let us know immediately by the contacting us at the email or phone number provided in the Contact Details section below.

We also take reasonable steps to destroy or de-identify Personal Information once we no longer require it for the purposes for which it was collected or for any secondary purpose permitted under the Policy.

Who do we disclose your Personal Information to, and why?

We may transfer or disclose your personal information:

(a) to our related companies such as our authorized distributors but only to those who need to have Personal Information from us in order to supply their services;

(b) where you are a Respondent, to our Client who has engaged us to generate Reports for you and to Accredited Practitioners and Administrators for that Client; and

(c) to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of the Company’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Information held by the Company about our Platform users is among the assets transferred; and

d) external service providers so that they may perform services for us or on our behalf, for example our email provider and our cloud-based service providers.

We may also disclose your personal information to others where:

(a) we are required or authorized by law to do so;

(b) the disclosure or the consent may be reasonably inferred from the circumstances; or

(c) to comply with any court order, law, or legal process, including to respond to any government or regulatory request.

Where we disclose Personal Information to third parties we request those parties implement and enforce appropriate security measures to protect your personal information to the same standards that we protect your Personal Information.

We may also disclose your personal information if the ownership or control of all or part of our business changes. That is, we may transfer your personal information to the new owner so long as the transfer does not have the effect of substantially lessening privacy protections of your personal information.

You should speak with your Accredited Practitioner and our Client as to how they hold and disclose Personal Information.

Do we disclose Personal Information to overseas recipients?

USERS IN THE EEA & UK: Your data will be hosted securely in either Germany or Australia in alignment with the processing Client’s instructions, so if you are a UK user your personal data will be transferred out of the UK.

The transfer of data overseas generally occurs due to our use of cloud services to store and process information. Due to the nature of our Services, other processing of your personal information may occur outside of the EEA or UK. That processing occurs through third parties.

Any transfer out of the UK or out of the EEA only takes place where we have put the appropriate GDPR compliant processes in place.

USERS IN THE US: Your data will be hosted securely in either Germany or Australia in alignment with the processing Client’s instructions, so if you are a US user your personal data will be transferred out of the US.

The transfer of data overseas generally occurs due to our use of cloud services to store and process information. Due to the nature of our Services, the processing of your Personal Information may occur outside of the US. That processing occurs through third parties.

Any transfer out of the US only takes place where we have put the appropriate compliant processes in place to comply with all applicable privacy laws.

Access to, deletion and correction of your Personal Information

You may access or request correction of the Personal Information that we hold about you by contacting us. Our contact details are set out below. There are some circumstances in which we are not required to give you access to your personal information.

There is generally no charge for requesting access to your Personal Information but we may require you to meet our reasonable costs in providing you with access (such as photocopying costs or costs for time spent on collating large amounts of material).

Your Personal Information will be deleted in accordance with laws and regulations that require us to delete that data. In addition, our Client may require us to delete your Personal Information at certain times and we will act in accordance with those instructions. You are also able to delete your Personal Information through the Platform or contact us at the contact information provided in the Contact Details section below to have the Personal Information deleted.

Complaints

If you have a complaint about the way in which we have handled any privacy issue, including your request for access or correction of your Personal Information, you should contact usat the email or telephone number provided in the Contact Details section below.

We will consider your complaint and determine whether it requires further investigation. We will notify you of the outcome of this investigation and any subsequent internal investigation.

Contact details

If you have any questions, comments, requests or concerns, please contact us at: 

Team Management Services USA LLC
1151 Walker Rd Ste 631
Dover, Delaware 19904 USA
E: info@tmsamerica.com

Changes to this policy

From time to time, we may change our policy on how we handle personal information or the types of Personal Information which we hold. Any changes to our policy will be published on our Platform.

You may obtain a copy of our current policy from our Platform or by contacting us at the contact details provided in the Contact Details section above.

ADDITIONAL INFORMATION FOR CERTAIN JURISDICTIONS

GDPR Addendum (European & UK Users)

Introduction

This addendum to TMS America Policy applies to the processing of personal data when using our Platform within the Scope of the General Data Protection Regulation (GDPR). This is in particular the case if you are located within the European Economic Area (EEA) or the United Kingdom (UK) when participating in the Services.

Controller/Processor

Team Management Services USA LLC
1151 Walker Rd Ste 631
Dover, Delaware 19904 USA
E: info@tmsamerica.com

Processing Purpose and Justification

We process your personal data in order to provide the Services i.e. in order to process Assessments and produce Reports that aide you in your role and in interaction with your team. Please refer to the document above for a more detailed description of the processing operations. The lawful basis for us processing your personal data is contractual.  You are paying us to process the personal data which you provide to us via our platform in order for you to receive our Services. 

Data Recipients

Your personal data may be disclosed to persons within our group of entities and our service providers that are deployed to provide and operate the Services, to your Accredited Practitioner, to your employer’s Authorized Users in case it has engaged us for providing the Services to you, and other persons, e.g. external advisors etc. assigned by your employer for such purpose. Where required by law we may also disclose your personal data to other recipients including public authorities. We would disclose such activities as early as possible unless we are prevented from doing so by law.

The Platform is operated to provide the Services globally. Therefore it is possible that your personal data is transferred to a third country within or outside the EEA or UK. For extra EEA or UK data transfers we have in place the means to ensure adequate protection of your personal data at the recipients end. These in particular include the EU Standard Contractual Clauses and additional safeguards as required under the respective ECJ jurisdiction.

Retention Period

Your personal data will be processed as long as required for the purpose of processing stated above or as long as there is an obligation to retain it and deleted in accordance with data protection law.

Data Subject Rights

As a Data Subject, you have the right to confirmation as to whether or not we process your personal data the right to access personal data, the right to rectification of incorrect personal data, the right to claim deletion and restriction of the processing, the right to object to the processing of your personal data and to withdraw consent. Whether and to which extent these rights are in place and enforceable is subject to statutory regulations. You also have the right to contact the competent data protection authority.

Requirement to Provide Personal Data

You are neither required to provide any personal data nor to participate in the Services. In case you refuse to do so, you will not or not fully be able to participate in the Service. There would be no other consequences.

No Automated Decision-Making (including Profiling)

We do not process your personal data for the purpose of automated decision making (including profiling) under Art. 22 (1) and (4) GDPR.

We hope that any query will be effectively resolved by us further to your notification however you always have the right to lodge a complaint with the relevant supervisory authority for data protection issues.

In the EEA : The EU Data Protection Authority in your member state https://edpb.europa.eu/about-edpb/about-edpb/members_en

In the UK : Information Commissioner's Office (ICO) ico.org.uk

United States of America Addendum (US Users)

Children Under the Age of 13

Our Platform is not intended for children under 13 years of age. No one under age 13 may provide any Personal Information to or on the Site. We do not knowingly collect Personal Information from children under 13. If you are under 13, do not use or provide any information on the Platform or through any of its features, register on the Platform, make any purchases through the Site, use any of the interactive or public comment features of the Site, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received Personal Information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at the email address or phone number provided in the Contact Details section above.

CALIFORNIA PRIVACY RIGHTS

These provisions apply only to California consumers and supplement this Policy. The California Consumer Privacy Act of 2018 (“CCPA”) and the California Privacy Rights Act of 2020 (“CPRA”), collectively referred to as “California Consumer Privacy Laws,” provide California consumers with specific rights regarding their Personal Information.

This California Privacy Rights provision describes your rights under the California Consumer Privacy Laws, explains how you may exercise your rights, and provides an overview of the types of Personal Information we collect. To exercise the rights below please see the section entitled How to Contact Us About Your California Privacy Rights.

California Consumer Privacy Laws provide you with the following rights:

• Right to know. You have the right to know what categories and specific pieces of Personal Information we collect about you, the sources from which we collect Personal Information, our business or commercial purpose for the collection, use, and sharing of your Personal Information, and any categories of third parties to whom we sell or with whom we share your Personal Information.
• Right to data portability. You have the right to request a copy of personal data we have collected and maintained about you in the past 12 months. California Consumer Privacy Laws allow you to request your information from us up to twice during a twelve (12) month period. We will provide our response in a readily usable format, which is usually electronic.
• Right to delete. You have the right to request that we delete the Personal Information that we have collected from you and maintained, subject to certain exceptions. Please note that if you request deletion of your Personal Information, we may deny your request or may retain certain elements of your personal data if certain exceptions apply under California Consumer Privacy Laws.
• Right to opt out of selling or sharing. You have the right to opt out of the sale or sharing of your Personal Information, along with the right to opt in to the sale of such information. If we sell or share any of your Personal Information, you may, at any time, tell us not to sell or share your Personal Information. We will also treat Global Privacy Control browser signals as opt-out of sale/share requests under the California Consumer Privacy Laws. At the time this Policy was last updated, we have not sold (as defined in California Consumer Privacy Laws) nor shared Personal Information for the purpose of cross-context behavioral advertising in the past 12 months, as detailed below.
• Right to correct. You have the right to request the correction of any Personal Information we maintain about you.
• Right to limit use or disclosure of sensitive personal information (“SPI”). You have the right to limit the use or disclosure of your SPI if we are using your SPI beyond what is reasonable and proportionate to provide the requested goods or services.
• Right to nondiscrimination. You have the right not to receive discriminatory treatment by us for the exercise of your CCPA privacy rights. Unless permitted by the CCPA, we will not:
  • Deny you goods or Services.
  • Charge you different prices or rates for goods or Services, including through granting discounts or other benefits, or imposing penalties.
  • Provide you a different level or quality of goods or Services.
  • Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.

 How to Contact Us About Your California Privacy Rights

Email us at info@tmsamerica.com

Verification of Your Identity

After you submit a request, (except as otherwise may be provided under California Consumer Privacy Law with respect to opt-out requests) we must verify your identity in order for us to properly respond and/or confirm that it is not a fraudulent request. To verify your identity, we will request, at a minimum, that you provide your name, email address, phone number, address, and relationship to us, so that we can seek to match this information with the information existing in our systems. When providing us this information, you represent and affirm that all information provided is true and accurate. If we are unable to verify that the consumer submitting the request is the same individual about whom we have collected Personal Information, we may contact you for more information, or we may not be able to meet your request.

Only you, or an agent legally authorized to act on your behalf, may make a verifiable request related to your Personal Information. If you are making a request as the authorized agent of a California consumer, we will ask you also submit reliable proof that you have been authorized in writing by the consumer to act on such consumer’s behalf.

Our Response Time to Your Request

We will make every effort to respond to your request within forty-five (45) days from when you contacted us. If you have a complex request, the California Consumer Privacy Laws allow us up to ninety (90) days to respond. We will still contact you within forty-five (45) days from when you contacted us to let you know we need more time to respond.

Sale of Information

In the preceding 12 months, TMS America has not sold your internet or other electronic network activity collected via cookies and other tracking technologies to data analytics providers and ad networks.

Categories of Personal Information We Collect and Our Purposes of Collection and Use

You can find a list of the categories of Personal Information we collect in the Sources of Personal Information and the Personal Information we Collect and Hold section above. For information regarding the sources from which we obtain Personal Information, please see Sources of Personal Information and the Personal Information we Collect and Hold section above. We process your personal data in order to provide the Services i.e. in order to process Assessments and produce Reports that aide you in your role and in interaction with your team. Please refer to Why do we collect, hold and use your Personal Information? Section above for a more detailed description of the processing operations.

Categories of Personal Information Disclosed and Categories of Parties to Whom it was Disclosed.

The categories of Personal Information that may have been disclosed to a third party for a business purpose or other commercial purposes, as well as the purposes for disclosing that information, are provided in the Who do we disclose your Personal Information to, and why? section of this Policy above and are further summarized below.

In the past 12 months, the Company has disclosed the following categories of Personal Information to the following categories of third parties for the purposes stated below:

• We have disclosed your personal identifiers, internet or other electronic network activity, your customer records information, and geolocation data to data analytics providers, operating systems, and other third parties to help us perform services, including maintaining or servicing accounts, providing customer service, processing or fulfilling orders and transactions, verifying customer information, processing payments, providing advertising or marketing services, providing analytics services, providing email communications, providing delivery services, and hosting our Site.

Sensitive Personal Information.

We may collect or process precise geolocation data. This information may be considered “sensitive personal information” under California Consumer Privacy Laws. However, we do not use your geolocation information to infer other characteristics about you. To the extent required by the California Consumer Privacy Laws, you may limit the processing of your sensitive personal information by contacting us through the methods noted above.

CALIFORNIA “SHINE THE LIGHT”

Under California Civil Code Section 1798.83 (“Shine the Light”), California residents have the right to request in writing from businesses with whom they have an established business relationship: (a) a list of the categories of Personal Information, as defined under Shine the Light, such as name, email address, and mailing address, and the type of services provided to the customer that a business has disclosed to third parties (including affiliates that are separate legal entities) during the immediately preceding calendar year for the third parties’ direct marketing purposes; and (b) the names and addresses of all such third parties. To request the above information, please contact us by email at info@tmsamerica.com. If you do not want your Personal Information shared with any third party who may use such information for direct marketing purposes, then you may opt out of such disclosures by sending an email to us at info@tmsamerica.com.                                ].

VIRGINIA PRIVACY RIGHTS

Virginia law provides Virginia residents with the rights listed below, subject to applicable law. Virginia residents may exercise these rights as detailed below in the section entitled How to Contact Us About Your Virginia Privacy Rights.

• Right to Know. You have the right to know and see what personal data we have collected about you.
• Right to Data Portability. You have the right to obtain a copy of your Personal Information that you previously provided to us in a portable and, when feasible, readily usable format, where the processing is carried out by automated means.
• Right to Correct. You have the right to request that we correct inaccurate personal data.
• Right to Delete. You have the right to request that we delete the personal data we have collected about you.
• Right to opt out of selling or sharing. You have the right to opt out of the sale of your Personal Information and/or the processing of your Personal Information for purposes of (i) targeted advertising or (ii) profiling in furtherance of decisions that produce legal or similarly significant effects concerning you. As of the latest date of the Privacy Policy:
  • We do not process Personal Information for the purposes of targeted advertising.
  • We do not sell your Personal Information in exchange for monetary consideration.
  • We do not engage in profiling decisions based on your Personal Information that produce legal or similarly significant effects concerning you.

How to Contact Us About Your Virginia Privacy Rights

Email us at info@tmsamerica.com

Appeals

If we decline to take action regarding a request that you have submitted, we will inform you of our reason for declining to take action and provide instructions for how to appeal the decision. In the event that we do not respond to a request that you make pursuant to one of the privacy rights set forth in this Virginia Privacy Rights notice, you have the right to appeal our refusal to take action within a reasonable period of time after you receive our decision. Within 60 days of our receipt of an appeal, we will inform you in writing of any action taken or not taken in response to the appeal, including a written explanation of the reasons for the decisions. If the appeal is denied, we will also provide you with an online mechanism, if available, or other method through which you may contact the Attorney General to submit a complaint.